uBiome Website and Services Privacy Policy


This document governs how we use your data for commercial purposes including collection of data on our website and during use of our services via our website and other online avenues such as mobile apps. The document gives us broad discretion to use your data for a variety of purposes, including sharing it with third parties. Please read this document carefully for the details.


uBiome services are provided by uBiome, Inc. (“uBiome”), whose principal place of business is at 1700 Fourth Street #219 San Francisco CA 94158.

This Privacy Statement is for www.ubiome.com, other websites operated by uBiome as well as mobile applications provided by uBiome. We are committed to providing you a secure, user-controlled environment for the use of our Services. At the same time, you share responsibility for maintaining privacy and security - for example, by keeping your password secure.

Personal Information We Collect

"Personal Information" is information that can be used to identify you, either alone or in combination with other information. uBiome collects and stores the following types of Personal Information (see Terms of Service for a full list of related definitions):

  • "Registration Information" is the information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information).

  • "Phenotypic Information" is information regarding the Phenotype (e.g. the As, Ts, Cs, and Gs at particular locations) in the microbiome sample), generated through processing of your samples by uBiome or by its contractors, successors, and assignees; or otherwise processed by and/or contributed to uBiome.

  • "Self-Reported Information" is all information about yourself, including your disease conditions, other health-related information, personal traits, ethnicity, family history, and other information that you enter into surveys, forms, or features while signed in to your uBiome account. Self-Reported Information is included in uBiome Research only if you have given consent as described in the applicable Consent Document.

  • "User Content" is all information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials - other than Phenotypic Information or Self-Reported Information - generated by users of uBiome Services and transmitted, whether publicly or privately, to or through uBiome.

  • "Web Behavior Information" is information on how you use the uBiome website (e.g. browser type, domains, pageviews) collected through log files, cookies, and web beacon technology.

How We Use Your Information

  • uBiome collects Personal Information from you for all purposes necessary to ensure the regular operation of your account and/or availability of our Services. These include, among other things, providing you with our Services; improving our Services and/or offering new products or services to you; informing you about events; inviting you to participate in specific research projects, contacting you to obtain testimonials or for other promotional purposes; performing quality control activities; conducting other R&D; and, upon your authorization, conducting uBiome Research.

  • We use Registration Information to enable your purchase, inform you when your Phenotypic Information is available to you, provide you with customer service, manage our Services, and authenticate your website visits and usage.

  • We may disclose to third parties, and/or use in our Services, "Aggregated Phenotypic and Self-Reported Information", which is Phenotypic and Self-Reported Information that has been stripped of Registration Information and combined with data from a number of other users sufficient to minimize the possibility of exposing individual-level information while still providing scientific evidence of greater scientific import.

  • If you have given consent for your Phenotypic and Self-Reported Information to be used in uBiome Research as described in the applicable Consent Document, we may include such information in Aggregated Phenotypic and Self-Reported Information intended to be published in peer-reviewed scientific journals. If you have given consent to participate in uBiome Research, we may also allow research contractors to access your individual-level Phenotypic and/or Self-Reported Information onsite at uBiome’s offices for the purpose of conducting scientific research, provided that all such research contractors will be supervised by uBiome and subject to uBiome’s access rules and guidelines.

  • If you do not give consent for your Phenotypic and Self-Reported Information to be used in uBiome Research, we may still use your Phenotypic and/or Self-Reported Information for other purposes, which may include disclosure of Aggregated Phenotypic and Self-Reported Information to third-party non-profit and/or commercial research partners who will not publish that information in a peer-reviewed scientific journal.

  • Except as otherwise set forth herein, we will never release your individual-level Phenotypic and/or Self-Reported Information to a third party without asking for and receiving your explicit consent to do so, unless required by law.

  • We use Web Behavior Information to track and monitor aggregate usage of our website, for R&D, for quality control, to improve our Services, and/or to target advertising for our products and services, and if you have given consent to participate in uBiome Research as described in the applicable Consent Document, your Web Behavior Information may be used and disclosed to third parties in aggregate form for uBiome Research intended to be published in peer-reviewed scientific journals.

  • If you do not give consent to participate in uBiome Research, we may still use your Web Behavior Information for R&D purposes as described above, which may include disclosure of aggregated Web Behavior Information to third-party non-profit and/or commercial research partners who will not publish that information in a peer-reviewed scientific journal.

  • We give you the ability to share your Phenotypic Information with other uBiome customers through sharing features.

Information Disclosure

We will not disclose your individual-level Personal Information to any third party, except under the following circumstances:

  • Partners or service providers (e.g. our contracted phenotyping laboratory or credit card processors) use and/or store the information in order to provide you with uBiome's Services.

  • If you have consented for research, research contractors may access your individual-level Phenotypic and Self-Reported Information on-site at uBiome's offices for the purpose of scientific research, provided that all such research contractors will be supervised by uBiome and subject to uBiome's access rules and guidelines.

  • To respond to a request from a government entity where uBiome at its sole discretion determines that there is a reasonable chance that the government entity may compel uBiome to disclose the requested information by way of law.

  • To respond to a request from a third party entity in conjunction with an actual or threatened legal claim, where uBiome at its sole discretion determines that there is a reasonable chance that the third party entity may compel uBiome to disclose the requested information by way of law.

  • We are required to do so by law.

  • You have provided explicit consent for us to do so.

Your Choices

  • Contribution of Personal Information other than Registration Information is voluntary and permission-based.

  • Whether to give consent for uBiome to use your Phenotypic and Self-Reported Information for uBiome Research is voluntary.

  • Providing Self-Reported Information through surveys, forms, or features is voluntary.

  • At your written request we will close your account. As a result, all Phenotypic Information will be removed from the account and will no longer be accessible. uBiome will not use your Phenotypic Information in new research that starts thirty (30) days or more after account closure. We cannot remove Phenotypic Information that has previously been used for published research or shared with external collaborators before account closure.

How to Contact Us

Questions about this Summary, our Privacy Statement, or about uBiome's handling of your Personal Information may be emailed to privacy@uBiome.com, or sent to:

Privacy Administrator
uBiome, Inc.
1700 Fourth Street #219
San Francisco CA 94158

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